办公英语 电话故障

　　Key Sentences(重点句子)

146．The connection was bad．

通话情况很糟。

147．There was a lot of echo 1 and I couldn't hear well．

回音太多，我听不清楚。

148．I'll connect you agian．

我再为您接通一次。

149．I've just been disconnected from a number．

我的电话被打断了。

150．Could you speak a little louder，please？

您能说大声点吗？

151．There's a bad connection．

电话连接不好。

152．And now there's no answer．

现在没有回声。

153．Could you tell me if there's something wrong with myphone？

是不是我的电话机出了问题？

154．I doubt if it's your phone．

我想不是因为您的电话机。

155．There may be a fault on the line．

可能是电话线路出了故障。

156． I'll tell our engineers about it．

我向工程部报告一下。

157．We've checked that line，there was mini fault out it．

我们已检查了线路，有一点小故障。

158．The number's ringing for you now．It should be all right thistime．

对方的电话响了，这次不会有问题了。

159．May be the receiver is off the hook 2．

可能是听筒没放好。

160．I can barely 3 hear what you are saying．

我几乎听不到你在说什么。

161．We must have gotten our lines crossed．

我们的线路一定和别人的串线了。

162．Why don't we hang up and try again？

我们何不挂断重打？

163．Hello．It's me again．

喂，又是我。

164．I think my phone is out of order．

我想是我的电话坏了。

165．But I keep getting a funny noise．

但我总听到一种有趣的噪音。

166．Are the lines overloaded 4？

是线路超负荷了吗？

167．What kind of sound is it making？

发出什么样的声音？

168．A continuous 5 beeping sound．

是连续的BB声。

169．And I can't get a proper dialing tone 6．

我得不到正常的拨号音。

170．I'm calling from another line．

我现在是用另一个电话打给你。

Dialogue A

(A：Operator    B：Lin Ping)

A：Operator．How can I help you？

B：Yes．The connection was bad．There was a lot of echo and Icouldn't hear well，will you put me through again？

A：I'm awfully 7 sorry for the trouble．I'll connect you again．

(A few minutes later)

B：Operator．I've just been disconnected from a number．Couldyou…

A：I'm sorry，sir．Could you speak a little louder，please？There'sa bad connection．

B：Yes．I've just been disconnected from a number，and nowthere's no answer．Could you tell me if there's somethingwrong with my phone？

A：What number were you speaking to，sir？

B：2743-1120．

A：Oh，2743-1120．I doubt if it's your phone．We've being a lot oftrouble in that area todny．There may be a fault on line．

B：Oh，I see．

A：I'll tell our engineers about it．Please tell me your name andnumber，I'll call you back soon．

B：My name's Lin Ping and my number's 3512-6762．

(About ten minutes later)

A：(ringing)Hello，is that 3512-6762？

B：Yes，it is．

A：Mr．Lin．We've checked that line，there was a mini fault on it．

The number's ringing for you now．It should be all right thistime．

B：Thank you very much．

Dialogue B

(A：Tom    B：Sue)

A：Hello，Sue．It's Tom．

B：Hi，Tom？

A：I've been trying to get hold of you forever．

B：Really？I've being stayed at home all day long．

A：But your line is always busy．

B：Oh．May be the receiver is off the hook．

A： I see．I'm calling to invite you to dinner tonight．

B：What？I can barely hear what you are saying．

A：I'm calling to invite you to dinner tonight．

B：The connection is too bad．We must have gotten our linescrossed．

A：Why don't we hang up and try again．

B：Good idea．

(Ringing)

A：Hello，It's me，again．

B：Oh，Tom．You said a dinner，tonight？

A：Yes．

B：I can't tonight，mother has a cold，I must stay at home andlook after her．But I'd love to some other night．

A：Oh，what's a pity！You'd better set up an appointment to seea doctor as soon as possible．

B：Yes．Thank you．

A：I'll call you back later，Bye-bye．

B：Bye．

Dialogue C

(A：Operator    B：Li Ming)

A：Hello．How can I help you？

B：Hello．Look，I think my phone is out of order．

A：What seems to be the problem？

B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise．

A：Are you sure it's the right number，sir？

B：Yes，I've checked in the telephone book．Are the lines over-loaded？

A：What kind of sound is it making？

B：A continuous beeping sound．And I can't get a proper dialingtone．I'm calling from another line．

A：You may have a fault on your line．I'll report it to the engi-neers．

B：Thank you very much for your help．

A：Don't mention it．Bye-bye．

B：Good-bye．