时间:2018-12-04 作者:英语课 分类:2016年ESL之日常生活


英语课

ESL Podcast 1171 – Cancelling a Service 


Diana: You’ve reached customer service for Bully 1 Services. How may I help you today? 


Phillip: I’d like to cancel my service. 


Diana: Why do you want to cancel? 


Phillip: I’m switching to another company with cheaper services. I’m no longer under contract so there should be no early- termination penalties. 


Diana: Let’s take a look at your account. I’m sure we can make you an offer so you won’t want to discontinue service. 


Phillip: I’ve made up my mind. I just want to cancel. 


Diana: As a customer service rep, it’s my job to find a way to retain you as a valued customer. Please bear with me, sir. 


Phillip: Really, I’m not interested in any offers you can make. No high- pressure tactics are going to work with me, so please just cancel my service. 


Diana: Please, sir, be reasonable. I’m trying to work with you so you won’t miss out on our great deals. If you sign a new two-year contract or set up auto-pay, I can offer you… 


Phillip: I’m not interested. I want to cancel – now! 


Diana: Just let me tell you about these three plans that are available to you at a lower price. I know that deep down you don’t really want to cancel your service. 


Phillip: I do want to cancel my service and I want to do it right now! 


Diana: Sir, please! You’re being a little pushy 2


Phillip: I’m being a little pushy?! 


Script by Dr. Lucy Tse 



1 bully
n.恃强欺弱者,小流氓;vt.威胁,欺侮
  • A bully is always a coward.暴汉常是懦夫。
  • The boy gave the bully a pelt on the back with a pebble.那男孩用石子掷击小流氓的背脊。
2 pushy
adj.固执己见的,一意孤行的
  • But she insisted and was very pushy.但她一直坚持,而且很急于求成。
  • He made himself unpopular by being so pushy.他特别喜欢出风头,所以人缘不好。
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absolute cell reference
adapter skirt
Advanced Energy Projects
air traveller
ala dag
Alcyonium
antidrought
aortic obstruction
arc welding engine generator
audioboard
automatic traction equipment
back end-to
basin of attraction
benzimidazoyl
berthages
bohnckes
capacitance coupled
Carex stipata
Caughnawaga
cavity boundary
collied
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commissura posrerior grisea
consolidated statement of cost goods sold
cowherd
crank shaft timing gear
desorption column
dissuader
distributed group decision support system
dry basis moisture content
dry-silver print
dummy out
earthy
Epleys
equicharacteristic
european blackbirds
Expectations Theory
favourous
flight control computer (fcc)
full word integer overflow
fungisterol ergosterol
gear teeth vernier
genus cuterebras
Gomorraha
hardface
Heave aback!
Hoagland solution
hold something in derision
hovercam
injection-valve opening pressure
interbifid grooves
junior school
knife edge test
laocon
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Logovoy
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macroslope
menispermaceous
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millikan method
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national revolution
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notchers
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ouatite
parabolic cylinder function
Paraguayans
persuadedness
pinotages
planetary radiation budget
pollaplonyx opacipennis
polyvinylidene fluoride
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Primula florindae
programmed temperature works
quality of labor
scotopic eye
sdat
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sodium ruthenate
soliloquizer
stacking height
Streptothrix
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tagging
there's one born every minute
traffic link
Tragacete
ubiquinol
Ugli
undemonstratively
unguerdoned
unit service factor
vignetting diaphragm
whole body radiation
with a heavy tread
work from home
zircon concentrate