礼仪英语 lesson5

　　Lesson 5

Booking Rooms in a Hotel

订房间

Key Sentences(重点句子）

90.A single room with a bath, if possible.

如果可能，要一件带浴室的单人房。

91.Would you please book a room for 3 days, beginning from April 1st?

请您为我订一个房间，从4月1日起，住3天，好吗？

92.We qualify for a corporate 1 rate at your hotel.

我们可以在你们饭店享受团体优惠价。

93.If you have two single rooms, so much the better.

如果你们有两个单人房，那就更好了。

94.We would like the rooms close together.

如果我们的房间能挨得近一点儿。

95.I'd like you to know that these visitors may become our important customers.

我想让你知道，这批客人有可能成为我们重要的顾客。

96.Are there any beds vacant?

有空床位吗？

97.Have you a double room for tonight?

今晚你们有一间双人房吗？

98.Can I book a single room with a private bath for this weekend?

这个周末我能订一间带有私人浴室的单人房吗？

99.Have you got a room overlooking the sea?

你们有意见临海的房间吗？

100.What sundry 3 services does the hotel offer?

旅馆有哪些零星的服务？

101.What if I've to send something to the laundry?

如果我有些衣物要送去洗衣房，那怎么办？

102.How much is a room for one night?

一间房住一晚多少钱？

103.How much is boarding and lodging 4 per day?

一间房住一天要多少？

104.Is there a reduction for children?

儿童可以减价吗？

105.What's the price difference between a double room and a twin room?

一间有双人床的房间和一间有两张单人床的房间在价格上有什么差别？

106.It's nice to hear your voice again.

再次听到您的声音我很高兴。

107.Any other requirements?

还有其他的要求吗？

Dialogue A

(The president of China National Silk Imp 2.& Exp. Corp. received the fax reply to his invitation of a British trade delegation 5 to visit China. The telephone says that will be arriving at Hangzhou airport on November 17, 2001, on British Airlines, flight No.376. They'll need seven suites 6 in a starred hotel.

The president Wei asks the manager of the Public Relations Department, Mr. Guan, to do the preparations for arrival of the guests.

Mr.Guan picks up the telephone and dials Wset Lake Hotel. He gets through. Mr. Guan hears the voice of the Reservations Clerk.)

(A:Mr.Guan;B:reservation clerk)

B:Good morning. West Lake Hotel Corporate Resenrvations.May I help you?

A:Good morning. This is Guan Zhongfei calling from China National Silk Imp. & Exp. Corp.

B:Oh,Mr.Guan. It's nice to hear your voice again. What can I do for you?

A:We have important guests visiting us from England.I'd like to book seven standard suites for there weeks, beginning from November 17.

B:November 17? Let me see. Oh, Mr.Guan, I'm so sorry,but our hotel is fully 7 booked in November.

A:I'm sorry to hear that. As you know, our company qualifies for corporate rate on all accommodation at the West Lake.You are the first I telephoned.

B:Yes,Mr.Guan, I am aware of that. I'm terrible sorry. But shall Irecommend to you another hotel taht won't be full?How about the Hangzhou Hotel? There you can also enjoy good service and corporate rate on the caaommodation.

A:It's very kind of you to do so. Thank you very much. I'll try. Good-bey!

B:Bye!

Dialogue B

(Mr. Guan picks up the phone and dials the Hangzhou Hotel. He gets through and the Voice of the Reservations Clerk)

(A:Mr.Guan; B:reservation clerk)

B:Hello,this is Hangzhou Hotel. What can I do for you?

A:Good morning. This is Guan Zhongfei from China Narional Silk Imp. & Exp. Corp. I'm the manager of the Public Relations Department. we have guests visiting us from England. I'd like to book seven standard suites for there weeks, beginning from November 17.

B:Certainly, Mr. Guan, the reservation clerk in West Lake telephond me about it just a minute ago. What are your guests'names?

A:The delegation will be headed by John Smith. Can I reserve the suites in his name? It is spelled J-O-H-N, S-M-I-T-H.

B:Any other requirements?

A:Oh,yes. For the conbenience of the visitors, their rooms should be arranged on the same floor.

B:We will make sure they are. What's the name of the delegation?

A:It's the British Textile Imp. & Exp. Corp. based in London. By the way, can we enjoy corporate rate on all accomdations?

B:Yes, Mr. Guan. And I hope your guests will enjoy their stay at our hotel.

A:Thank you very much. And please also hold the rooms for late arrival. Bye!

B:Bye-bye!