【在银行】使用自动提款机-Using the ATM

A: I need to use the ATM. B: What's stopping you? A: I'm not sure how. B: I don't understand. A: I've never used one before. B: I can help you figure it out. A: What do I have to do? B: Slide your card into the machine. A: Then what? B: You need to t

【在银行】刷卡被拒-The Card Gets Declined

A: Your total comes to $36.78. B: Put it on my VISA. A: There's a problem with your card. B: What's wrong with it? A: I believe it was declined. B: You're kidding me! A: Do you have another card I could try? B: I only have one card. A: Do you have ca

【在银行】询问费用问题-Asking about Fees

A: Do you have any other questions? B: I want to know about fees. A: Which fees? B: Overdraft fees. A: You will be required to pay a small fee for every time you overdraft. B: How much is the fee? A: You'll have to pay $25 every time you overdraft. B

【在银行】最低余额要求-Minimum Balance Requirements

A: I would like to open an account today. B: What kind? A: I want to open a checking account. B: You need to keep a minimum balance. A: How much is it? B: You need at least $100 in your account. A: Is that all? B: Yes. That's the minimum. A: What hap

【在银行】支付费用-Paying Fees

A: How are you doing today? B: Very well. Thank you. A: What can I help you with? B: Do I have any fees to pay? A: As a matter of fact, you do. B: How much? A: You owe $235.13. B: That's unbelievable. A: Will you be paying some of that off today? B:

【在银行】没有收到银行通知-Not Getting a Bank Statement

A: How may I help you? B: I'm having a problem. A: What is it? B: I apparently owe some fees, but I never got the bank statement. A: I do apologize for that. B: My fees went up, but I didn't even know I had fees to pay. A: I see your problem. B: What

【在银行】错误的收费-Reporting Wrong Charges

A: What can I do for you today? B: I have an issue. A: What is your problem? B: There were charges on my debit card that I never made. A: Do you have a statement for your debit card? B: I do. A: Which charges are you talking about? B: It's the last f

【在银行】开通另一个账户-Opening Another Account

A: How may I help you today? B: I need to open a second account. A: What kind of account would you like to open? B: I need another savings account. A: Do you have another account with us? B: I sure do. A: Would you like to transfer money from that ac

【在银行】转账-Transferring Money

A: How are you doing? B: Great. Thanks. A: May I help you with something? B: I would like to transfer some money. A: Where would you like to transfer money from? B: Take it from my savings account. A: Where would you like the money transferred? B: I

【在银行】取钱-Making a Withdrawal

A: How are you doing today? B: Great. Thank you. A: What can I do for you? B: I need to withdraw some money. A: How much would you like to take out? B: I need to withdraw $300. A: Which account would you like to take the money from? B: I want to take

【在银行】询问关于支票的事宜-Asking about Checks

A: How are you doing today? B: Great. Thanks. A: What can I do for you today? B: I just have one question. A: What's your question? B: How do I order checks? A: You can order them right now, if you'd like. B: That would be great. A: Just fill out thi

【在银行】建立银行账户-Setting up a Bank Account

A: How are you doing today? B: Great. Thanks. A: What can I help you with? B: I would like to open a bank account. A: What kind would you like to open? B: I need a checking account. A: Would you also like to open a savings account? B: That's fine. A:

【在银行】支票跳票-A Check Bounces

A: What can I help you with today? B: I have a problem. A: What is the problem? B: I wrote a check for $100 and it bounced. A: Do you have enough money in your account? B: I think so. A: Let me check that for you right now. B: Okay. Thank you. A: App

【在银行】注销账户-Canceling an Account

A: Can I help you with something? B: I need to cancel one of my accounts. A: Is there a problem with it? B: I don't need it anymore. A: What would you like to do with all the money in this account? B: Just transfer it over to my remaining account. A:

【在银行】支票兑现-Cashing a Check

A: What can I help you with today? B: I would like to make a deposit. A: Will that be cash or check? B: I'm depositing a check. A: Could you sign the back of the check, please? B: All right. Here you go. A: Would you like any cash back? B: That would

【在银行】支票作废-Canceling a Check

A: How are you doing today? B: I'm fine. A: What can I do for you? B: I would like to cancel a check. A: Is there a problem? B: I wrote the check out for too much. A: How much did you write it out for? B: I wrote it out for $150. A: How much was it s