商务口语：怎样向客户做解释
时间：2018-12-26 作者：英语课 分类：天天商务口语
英语课
星级典句：
第一句：Well, it will probably 1 take another few 2 weeks.
嗯，可能还需要几个星期的时间。
A: I don't understand this.
我弄不明白。
B: What?
怎么了？
A: When exactly 3 are you going 4 to finish this job?
你们到底什么时候才能完成这项工作？
B: Well, it will probably take another few weeks.
嗯，可能还需要几个星期的时间。
第二句：I realize 5 it appears 6 simple 7 enough, but there is a lot of red tape to wade 8 through.
我知道，这工作看上去是简单，却有许多公文手续需要办理。
A: I realize it appears simple enough, but there is a lot of red tape to wade through.
我知道，这工作看上去是简单，却有许多公文手续需要办理。
B: Fair 9 enough, but I'm still a bit 10 unclear about the details 11. Could 12 you go over the main 13 points with me again?
情有可原，但是具体细节我还是不清楚。你可以把一些要点再给我解释一遍吗？
A: I'd be glad to. Why don't you come into my office?
非常乐意。请到我办公室来谈好吗？
老客户的重要程度在这里就不再说，任何从事销售工作的人都深知。老客户的维护成本远低于新客户开发成本，且维护好已有客户，让已有客户商量比开发新客户要容易得多。
其他表达法：
I'm glad I was 14 able 15 to help. 能帮助您我很高兴。
Please call me if you have any more questions. 再有问题请打电话给我。
1 probably
adv.大概，或许，很可能
- Next year I shall probably be looking for a job. 明年我很可能找份工作。
- We're going on holiday soon,probably next month.我们很快要去度假了，可能是下个月。
2 few
adj.很少的，不多的，少数的；int.少数的
- There are few woods in that area.那个地区几乎没有森林。
- I have a few questions.我有些问题要问你。
3 exactly
adv.准确地；严格地
- What I want is exactly this one.我要的就是这一个。
- I beg your pardon,what you say is not exactly correct.对不起，你说的话并不完全对。
4 going
n.去，离去，地面(或道路)的状况，工作情况；(复数形式）goings: 行为；adj.进行中的，流行的，现存的
- We're going to listen to a report this afternoon. 今天下午我们要去听报告。
- He hates leaving the office and going on holiday.他不愿离开办公室去度假。
5 realize
vt.认识到；了解到，实现，使显得逼真，把…变为现金；vi. 变卖为现金
- Do you realize the importance of this question?你意识到这个问题的重要性了吗？
- He'll come to realize it one day.他总有一天会懂得这一点。
6 appears
v.出现( appear的第三人称单数 )；出庭（作证或受审）；演出；发表
- The eye first appears as a cup-shaped outgrowth from the brain. 眼睛开始是从大脑长出，呈杯状。
- Mr. Blake's secretary is always on hand when he appears in public. 布雷先生在公开场合露面时，他的秘书总在场。 来自《简明英汉词典》
7 simple
adj.简单的，易懂的，单纯的，纯朴的
- He wrote a story in simple English.他用简单的英语写了一则故事。
- He was as simple as a child.他像孩子一样天真。
8 wade
v.跋涉，涉水；n.跋涉
- We had to wade through the river to the opposite bank.我们只好涉水过河到对岸。
- We cannot but wade across the river.我们只好趟水过去。
9 fair
adj.公平的，晴朗的，美丽的；(皮肤，毛发等)浅色的；白皙的；n.展览会，市集
- I think it is not fair.我认为那不公平。
- And never I'd seen a girl as fair.我从没见比她更美丽的女孩。
10 bit
n.一点儿，少量；钻头；马嚼子；辅币，位，比特(二进位制信息单位)；v.控制
- I'm just going out for a bit.我正打算出去一会儿。
- When did you change the bit?什么时候换的钻头？
11 details
n.详细资料；详述( detail的名词复数 )；（照片、绘画等的）细部；细目；各种细节
- The spokesman refused to disclose details of the takeover to the press. 发言人拒绝向新闻界透露公司收购的详细情况。
- Details of his criminal activities were expunged from the file. 他犯罪活动的详细情况已从档案中删去。
12 could
v.能，可能(can的过去式)；aux.v.(can的过去式)能；可以
- Could I open the window?我可以打开窗子吗？
- I could wait ten minutes.我可以等十分钟。
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商务口语