英语口语900句 03.06.对话.1.投诉
时间：2018-12-25 作者：英语课 分类：英语口语900句
英语课
W: Are you the manager of apartment management service?
M: Yes, I am. Can I help you?
W: I’m here to see you on behalf of the dwellers 1 in the apartment. The heating system in the apartment doesn’t work yet. Last time you promised you would fix it in two days. But two weeks have passed. We are freezing.
M: Oh. I’m sorry for that. This time I assure you we’ll fix it before Christmas.
W: What? That’s another week to go!
M: Yes, I am. Can I help you?
W: I’m here to see you on behalf of the dwellers 1 in the apartment. The heating system in the apartment doesn’t work yet. Last time you promised you would fix it in two days. But two weeks have passed. We are freezing.
M: Oh. I’m sorry for that. This time I assure you we’ll fix it before Christmas.
W: What? That’s another week to go!