时间:2019-01-21 作者:英语课 分类:天天商务口语


英语课

   Using effective questioning


  问一些有建设性的问题
  问一些有建设性的问题是成功协商议题的基石。这是给了双方一个机会来表明双方各自在关键议题上的态度,例如目标及期望。多问一些开放式的问题将可以尽早给予彼此阐述观点的机会。
  例如,你可以这样问"What are you hoping to achieve today?"Recovering from offending someone
  克服对方敌对意识
  谈判中往往会遇到对方强烈的敌对意识,这时候你必须设法克服它。通常的方法是接受对方的“排斥”,但将之转化为正面的作用。
  你可以说"If I seemed sharp a few moments ago, be assured that it was only due to my determination to make this work."
  Showing humility 1
  展现亲和力
  谈判是双方沟通的过程,所以必须避免陷于一连串的"I' m right,you' re wrong"的情形。展现亲和力尊重那些对象,千万不要装做已有所有答案,请把一些议题的控制权让给别人
  你可以说"That' s more your area of expertise 2 than mine, so I' d like to hear more."
  Recovering from negotiation 3 breakdown 4
  让谈判“起死回生”
  当对方因愤怒、怨恨或不愿意聆听而使得双方关系濒临决裂的时候,要特别注意具有建设性的对谈。承认错误并且展现诚意是让谈判起死回生的好办法。
  你可以说"What happened last week was unacceptable as it was unintentional. Shall we move on?" In business, skilled negotiation can be the difference between making a million dollar contract and being fired.
  在商场上,谈判的结果可能是签下几百万美元的合同,也可能是一无所有。

n.谦逊,谦恭
  • Humility often gains more than pride.谦逊往往比骄傲收益更多。
  • His voice was still soft and filled with specious humility.他的声音还是那么温和,甚至有点谦卑。
n.专门知识(或技能等),专长
  • We were amazed at his expertise on the ski slopes.他斜坡滑雪的技能使我们赞叹不已。
  • You really have the technical expertise in a new breakthrough.让你真正在专业技术上有一个全新的突破。
n.谈判,协商
  • They closed the deal in sugar after a week of negotiation.经过一星期的谈判,他们的食糖生意成交了。
  • The negotiation dragged on until July.谈判一直拖到7月份。
n.垮,衰竭;损坏,故障,倒塌
  • She suffered a nervous breakdown.她患神经衰弱。
  • The plane had a breakdown in the air,but it was fortunately removed by the ace pilot.飞机在空中发生了故障,但幸运的是被王牌驾驶员排除了。
标签: 谈判英语