时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
abusive statement
acid flesh
alarm wheel rocker cover
anti-fogery ink
atheroprotected
Belleplaine
besmirchers
big-girl
Black Isle (Pen.)
blotz
budgerows
canis minors
Carex jiaodongensis
cinnamon-colored
closed slots
commodities for summer use
compensatory model
complex-dissociation constant
compound equation of payment
confederate soldiers
conjugate addition
constant luminance transmission
continuous rectification
dc and ac generator
desiderability
deterioration of business conditions
dragoneras
dyadic obervation system
dynamic error-free transmission (deft)
Ebert
electron microbeam analysis
ellipse
epidemic conjunctivitis
exception-peinciple system
forenenst
forest tent cater pillar
genus Aranea
genus volvoxes
gone out of
goodly
haemorrhagings
hold you down
hollow out something
image evaluation
impregnate with bitumen
incorrect manipulation
irreconcilableness
Janis Joplin
keratoplsia
labor relations
left coronary vein
machine made
mandator
Melicope pteleifolia
mensweare
mingle-mangles
mistakenness
myriostictus
nennius
no-bond resistance
Nokono-shima
noradrenergic receptor
oligoarticular
penny - wise and pound - foolish
perennially frozen lake
persistent session
perturbation matrix
perturbed orbit
phase coincidence
pis aller
pitch coil
policy development
powder distribution
precipitating factors
psychopathic
Purproxanthin
Ravennans
razor ribbon
reacting force
reflector-type antenna
retort temperature
roll-down overedger
rosefinch
selective coating
shamwana
sheriffwick
shitakes
short purchase
single-disc polyphase meter
smoothing filter
snacot-fish
sodium 12-silicotungstate
sondik
Tageszeitung
Thiococcus
Thiomidil
trotties
vaginae septa
warmly resolving cold-phlegm
white caustic
yellow-headed
Yongban