时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
aa. jejunales
age-class space
argulewicz
autoboxed
Azma-Aid
bedding us
Cantor pairing function
carbury (cairbre)
card-playing
carsick
ceiling estimated
chest disease
clinopyroxenes
codetermines
coincident operation
comperendinous
coquimba poga
David I
delicate green note
differential polarogram
direct piezoelectricity
dust from
ensepulchring
equipping
erths
factory standard
fiber concrete pavement
finite state sequential machine
four plus one address
fungus orders
future loading
Greenwich mean noon
guilt-complex
halogens
hexynic acid
hinge line's for inner skirt
hold an appointment
interfolds
interval service value
Khulna District
laughlans
LGTM
Ligamentum puboprostaticum
linatella succincta
litterbaskets
luminous mineral
malaria larvata
malleablized
meclorisone
minimum detectable activity
Mouthier-Haute-Pierre
mutteringly
nently
Newton's law of universal gravitation
objectline
olympos
Omuro-zan
openable
Organa urinaria
Oscoda County
pitch natural frequency
plutomonkey
polyarticular gout
Proddy
Profit-Sharing Plan
project performance audity report
prolobous
pupkin
rapid enrollment
report format
saturnino
self acting door
single shuttle box
slack off
somellan
somniative
spinodal point
stinkeye
striate
sublenticular
suffragan bishop
synchronization character
tacheometry
take sth. to heart
taper candle
thermo-radiometer
thoulets solution
three-dimensional projector
tiflorex
tourtour
two tier system
Viton A
water gas machine
ways-end
web spinner
weirdsome
wildhorns
wolfkings
yields up
zinc-aragonite