时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
acoustic screen
affiliated interests
agnomina
ammeter switch
Angelican
awhether
ball center plate
bilianic acid
Bombay Hook National Wildlife Refuge
breunerite (ferroan magnesite)
British Honduran
brokertec
broparestrol
canonical variable
carboxyprothrombin
carrier radioisotope
clothes designers
coax cables
collapsed mandrel
compaction of data
crenotherapy
crust block
cube technique
DAEMO
deep-slot squirrel-cage motor
depinker
diaspirin
direct coupled leakage power
do some cooking
document skew
Dolby Pro Logic IIx
emotion-based
emrys
entity identifier
etidronic acid
excelsity
exhibition goods
fainaigues
farysia caricis-filicinae
FDF
finished small hexagon nut
fish maw with crab meat
fluororesin 40
Francophil
Fresnel double mirror
gravity water
Grodziczno
halotolerant bacteria
hartmarx
herceptin
hippothoe
hofmann elimination
hyphoderma acystidiatum
i section
Kaluga
Kostenja
Lagotis praecox
laguarta
lisztians
Malcolm Sargent
massarweh
maximum likelihood estimate
natural sand
neuroinformatic
nitzschia sigma sigmatella
overall credit
parallel sorting
part-cut and part-fill section
period of oscillation (vibration period)
phyllosticta zeae-maydis
plant mixer
pooled output
profit control chart
proportional counter spectrometer
punctual production system
radio radiations
reducing tee
Salix glareorum
saponoside
saurichthyids
Sawyer County
Scolochloa festucacea
service-tunnel
SG (symbol generator display)
sluggards
Star Carr
statistical system
steyl
stomencephalic monster
suffer in one's pocket
syndrome of dampness-heat in middle jiao
Thuidieae
ton-ups
topical interest
tuning inductance
twelve channels
Tyzzer's disease
vertex vergence
Vital Channel
wolfsbanes
yemenites