时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
act-of-state
agentship
Alaejos
along for the ride
ambassadorship
analog capability
as English as apple pie
Ascoli treatment
asparagus bed
bailiffry
be no class
beaumanoirs
bee keeper
bibivalent
biparental cross
blade-point
bow bulb
Care Sunday
centre joint
common rush
concurrent operations control
create account
culicidologist
deep serrated ledger plate
defective virus particle
domestic exchange
El Caraňo
electro-optical guided bomb
entreatings
eterobarb
Eve-teasing
evision
executive information service
extensory
folk therapy
frequency shared channel amplifier
frequency-domain analyser
hermetic type motor compressor
hexagonal hemimorphic class
high-speed grinding
hoevellite
integrative growth
kumase
Kunszentmiklós
Lakshettipet
leesons
Leucosporidium
liftingshare
Loosia dobrogiensis
maximum horizontal displacement of contact wire
mid-arctic ridge
Mitchell's hopping mouse
Moro's reflex
Nehbandan
neutral money policy
non-ethical
oscillatory integral
Periplobiose
physical - chemical properties
pigger
pin-points
political science
political unit
Pondatkyaw
popstresses
position pickoff
prised
programming algorithm
programming approach
pulpose
put one's cards on the table
rapid scan spectroscopy
reborrowed
redstones
rhinoantrectomyapparotus
rhizotrons
Rilke, Rainer Maria
Salyut
scientibooks
sea-cabins
sebastapistes fowleri
shadowing fading
shrinked
side loading
simulacral
small-stakes
solar-energy evaporator
SOOI
split peak
spraytight
status bar text
stensel
sternsheet
stratigraphical hiatus
stray away from
subschemas
Systems Application Architecture
to abandon
transistor demodulator
us typing
water sampler
windlass heaver