时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
a-amino isopropyl alcohol
anantarika-karma
area under canopy
arrant knave
blendes
breakback contact
breath odor
brises
cancellers
change in momentum
chauffeurs
colltype process
composite egg
cut-off attenuator
cyclic salts
deckered stock chest
diethyleneglycol chlorohydrin
dionisotti
doppelzentner
enforcive
ericalin
Eriocaulon merrillii
event-driven programming model
exchange absorption
expansin
export credit insurance
extravehicular activity (eva)
Feteiras
filtering effect
Fine Gael
first - class mail
former resident
fulvous
furbearing
H. B.
harrowed
higher animal
holland finish
integrated theory framework
intercompany comparison
isopodan
Julian
Jun
kinesiologists
line turn around delay
lipopeptide
manowitz
mechanical grate
Meridano
metapodalia
Na-K alloy
no under-command light
nomelidine
non-therapeutic
Norske folkeeventyr
Oberröblingen
output feedback control
overthe-counter
payment slip
Peel, Estrecho
petasus
Petroccipital
philosepedon pudica
Phyllostachys violascens
Pinckney
pisses away
pocket doors
polays
port of transhipment
prepresses
priciness
pseudo-random pulse
pseudonamespace
pseudoplatystoma fasciatum
Rect.
redundant mobility of robot
reject tension reel
resulting moment
rice chasers
sanitation workers
silk screen printing
simplex dermatitis
single-layer routing problem
skieve
Skull-Drag
sluicing nozzle
spermists
starting dog
state room
subshape
synchronous system trap
synctime
tank stroboscope
tatranska lomnica
unswerved
wagner scaling equation
wall built-up
wander
well-like
white stripe
zaglossus bartoni
zigged