时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
11-Bromovincamine
a wonderful time
abortable
Al-Hudaydah
Alcamin
ampere meter
area rug
arrivals lounge
atmospheric residue
belt out
bioinstrumentation
bomb sight clutch
bons MOT
boyshorts
canned seasoned
catching my drift
charge-exchange accelerators
Clear Prairie
cogidubnus
computational statement
conduit under pressure
converter logic element
corner drill
double - fold eyelids
double-barrelled name
dualist approach
electromeric migration
event time
exchange relation
exsuscitate
facies typhosa
fangoria
field-path
file management subsystem
flightpath sight
fly-blowns
foam-reducing
folin solution
fourth-orders
frequency domain analyzer
haplic luvisols
himand
hotard
hsb
immunoradioactive
in flight shutdown rate
iron phosphate
iso-alleles
Laurentian orogenesis
leukodermas
Liszki
lobed placenta
maistrie
methylhydroxyquinoline
metrohealth
military industrial target
model-organism
movement of market rent
multi-shuttle weaving machine
multi-station triggering
Nemateleotris
nineteenpence
nonamidated
ocean-spanning
Odivelas, Barragem de
overfree
points race
porefield
premasticate
premium channel
PRMS
psilocybe subcaerulipes
punk rock
qualitative filter paper
Rami nasales mediales
raynauds
reflection index
repasted
right-mindedness
round of beam
sandfishes
SF (shrinkage factor)
ship traffic
smeltry
split flow
spurious coincidences
sulcus for vertebral artery
sulfur bottom
tax-return
tear-drop pattern
ten stage continuous separation extractor
thermal isomerization
thermochrome
toll switching
tree injector
try sth on
turnout zone
ullswaters
weirds
well-pressed
wessel
wire cross