时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
Abgesangs
ACEI
acid-green
adelmen
agri-business
Anglo Persian Oil Company
anomala similopyga
Arikawa
Bavaria
bellys
Belokamenka
bookkeep
borehole periscope
Bridge of Sighs
Buffalo Bill Cody
butyl phenol
C1 esterase inhibitor
caught up in something
central auditory dysfunction
centre panel
chief comptrollor
chordae vocales
coincidence-anticoincidence unit
compound elaterin powder
conspiratorial
daughter ion
denett
depreciation-sum of year digit method
diffraction loss
diffuse transmittance
displacement cost
double objective microscope
drive manner
Dunstan
el core
emblements
error bound
finding of fact of suspension of work
fire-retardant for plastic
Full HD
gas-freeing line
genus psittaculas
good-lookers
guidanuce package
heavily supported
high impact shock test
in-orbit spare satellite
incident energy
infrastructure network
integral transform
intelligence test
interstitial granules
isomeric transition (IT)
La Laguna
Laurencin
Lepaon
leucoxene
lienhardts
magicsquare
make-belief
mean ergodic semigroup
media credibility
mobilgas
musculus trapeziuss
near-optimal
Nessler tube
nonadherent
nonovalytic
one-dimensional path sensitizing
out-points
ovarism
panniculectomies
paper scissors stone
photodamages
pilgrimers
pittendrighs
plott
potential dividing ring
prochlorpemazine
pumpkin pies
pycnidiospores
reimaginations
retroperitoneal lymphocele
ribbon lap machine
ripsnorters
Roccavione
seimograph
single breast
soon-to-be-completed
sticks and stone
suitcaselike
synoicus
tangential direction
temperature compensated crystal oscillator
thermal oxidizers
throgs
to sheer
transparent cathoderay screen
vallens
vapor phase epitaxy (vep)
variable phase shifter
you'ven't