时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
active water homing
aeq.
allodiaptomus uenoi
antenicene
anterior temporal arteries
antigenic side chain
Aprunyi
area under the curve
atresia follicle
autolands
baking machine
be in sb's confidence
becco di filadonna mt.
boiler paralleling
brasse
business correspondence
button-tool
Canuk
ch(e)iromegaly
chevalier de bayards
chiapanecas (mexico)
chironomuss
chondralloplasis
cloud chamber track
combined random variable
CPE device
decaychain
decorative hardware
degass
dineric
diode curve tracer
Dyssplenism
equivalent differential input impedance
essential to
Euclidean measure
favoringly
ferrihydrite
front box guard
graper
guidanuce sensitivity
guthman
how beautiful
Ingushetia
integrated ship instrumentation system
internal translator (it)
Islamophilia
junction road
Lapidus
lasaensis
Leman
lemoore
lifemates
like forth
Lowell, Robert (Traill Spence, Jr)
Malihābād
MAOI
maximum response speed
medius
molecular sink
Mondayish
MPlayer
multiparticle spectrometer
multiple stethoscope
Mylius Erichsens Land
partition queue element
percentage of reduction
period of duty
pimco
polydalin
portable pneumatic tamper
prephthisis
pressware
production pyramid
redundant design
reliability of design
ribeye
Securities Advisory Council
segmental orifice plate
self concept
septulum
shower formula
Soviet invasion of Afghanistan
star number
stockingmakers
stroking time
stumpflite
subangstrom
Subeita
sulfide (sulphide)-facies iron formation
supermagnets
theoretical invention
tittier
tooth size
trichosperma variabile
trincomali
ultra cleaner
undersaturated exciter
velocity reversal
water discharge capacity
wilting per cent
xiii
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