时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
advanced system development
ageratina altissimas
al-hakam
anaprotin
ancyra (ankara)
As Suwaydā'
backcasted
beauty shot
bivariate polynomial
bleed
brief-bag
cation-exchange packing
characteristic telegrahp distor-tion
cher (la cher riviere)
computerized management information system
consumption costs
Cross Currency Settlement Risk
dezful
dipping mix
distributed feedback dye laser
drainage sucker
eliminating bad block
epiglaubite
ERST (error state)
excurved
external mixing
fan-leaves
fellipsoidal mirror
fish fuddles
fisherman's lure
free drifting buoy
frequency deviation
Fågelsta
Gippergate
gombeen
governmentlike
gubbin
hhsc
hoofed it
hotlinking
hypogalactous
immarginate
john pierpont morgans
lipid mobilizing hormone
manual block apparatus
maprik
Metcalf Report
Miami Springs
microcontroller interface
mucous polye
Murrian
myelonal
nacrein
negative-grid oscillator
nottoway
nuclear fusion reacotr
organic component
outthrift
paramezone
pastel green
pawn storm
peacetime material consumption and losses
peanut-buttery
pedia-gastrofiberscope
Penig
physical system
pneumatic plug nozzle
point of no return (pnr)
polymerizability
protected key
re-certified
rediretor
revolving drum cooler
salvage lien
secondman
seedling strip
separate sources
Sinofranchetia
soil relief
spatial-temporal coupling
Spondias axillaris
state church
stateoulomb
Streptothrix madurae
suprasternal fossae
suture suppuration
tackling system
testing kit
texhoma
therapeutic diagnosis
torque drop
truley
tuberculosis cutis indurativa
tumultuous
turbulent sea
twin shear
uncrease
utetheisa
Venturi loop conduit
vine-dressers
war-baby
Z modem Z modem