时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
Adams-Bashforth method
adrenocorticotropic hormone test
anala
antivibration table
apex caecum
Apostle Paul
astringent
b-blockade
backends
bee's wax
Begusarai
Bibrka
bledisloe
bok chois
Bozburun
Bufo debilis
bukkake
charged particle carriers
colliquations
containment pressure suppression system
counting stage
cowches
crustaceousness
cyclotron
dependent event
diamond wedding
dip dyeing
docosyl alcohol
double-factorial terms of trade
Eastern European Time
electro-beam floating zone melting
electronic delay storage automatic calculator
encasketing
epihyal ligament
exchange voucher
fatigue auditory
feed shedding plate
ferruginated
filter disk
free redemption
G-WMI
geminiviral
gill selector
goldstick
hamburger heaven
hindcast
hold a seat
inflammatio acute
isorhythmically
karoli
keslep
lame-brained
leucomycins
lip sieve
losce
Manakambahiny Andrefana
Marchi balls
metamorphic ore deposit
method of parallel translation
microcement
minister-general
motion designer
nephropss
Nogoya
non-interchangeable fuse
nonsteamed
overrelaxes
pediatric renal transplantation
Phlomis medicinalis
physical educations
Picture Level Benchmark
pit crater(volcano sink)
Pitcairn I.
plug like flow
polydysplasia
quercus phelloss
radioselenium
re-distributes
research worker
restrictive cardiomyopathy
retrostyloid
royalty of patent right
scale leaves
slably
spinell (spinel)
spondylodynia
spouts off
station open in the night
strait and narrow,the
Summit Peak
swallow nest
synchromesh cone
the mire
three-point method
tie beams
tritico
velocity sensitivity
wage advance plan
wave penetration
weirdie
Westfalian stage
Windows Live SkyDrive