时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
a guerrilla zone
a penny plain and twopence coloured
adoption. agency.
advisest
aetheriastite
american social health association
anti-g valve
antipaters
application service
as-spun fiber
benzene-azo-benzene
boron pentasulfide
bridled-cup anemometer
Burnmouth
buttstock
carzey
cold stowage
contorted structure
convolution of probability distribution
cracking of crown
cylinder bush (ing)
d.p.c
drms.
engineering control station
erection scaffolding
exegetics
external humeral epicondylitis
fissure of Bichat
flash of wit
forblack
freezing tray
Fucus serratus
full frame time code
galapago
genus diomedeas
geogenous
Glyceria spiculosa
Harvard-Smithsonian Center for Astrophysics
Hey's ligaments
honey bolus
hybrid code
hydrolyzed cereal solids
hydroxynervone
ifaloi
instrument failure
iron metacanadate
item pool
IYD
Kansanshi
knight-ridders
lamarque
longyis
macci
macromitrium uraiense
make correction for
makonnen
mental characteristic
midplate
monsignors
motor transport cost item
Niagara Escarpment
nonseparate
nwrs
oilless metal
omniguide antenna
One's tongue runs before one's wit.
parallelgram of vectors
paratonere
pervert
photograph plane
play-only
plum-fruited yew
precipitation static
pregranular
pseudohemal
sea gull effect
service signal
Simpson Hill
Societe Generale
standard cost control
Stonersville
stubbles
suboptimal adaptive regulator control
Sunda
syndrome X
taubron
thomas talliss
thoracoabdominal
throttle-pressure regulator
time cost estimates
top-maker
tourmaline pincette
tracing plan
trackway
tritanopes
unparents
Uv Disinfection System
visotactile
water pump drive sprocket
water-cooled copper shoe
wax injection press
windshield cleaner