时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
A.R.A.
above-critical state
alalunga
archard
athwart ships magnetism
atomic irradiation
attraction of gravitation
Bagani
balbutiated
call someone to the colours
Carman's sign
cash poor
chindwins
choleuria
command neuron
condylar axis
counterimage
cumulative probability distribution
curtain rods
doquaric
Edeography
encephalographs
enterocyte
epic poetries
equilibrium purchase point
erratic arc
flash relay
free on truck (F.O.T.)
fugally
gelfeld
glioma-polyposis syndrome
griffonnes
Hakone-tōge
heartlight
heretics
hydrogen peroxide test
Hypermdia
hyperradiable
i'ay
ichnofacies
increment duty
index bed
inner nozzle
joint information bureau
joint transportation
junk e-mail
Koch triangle
liquid nitrogen
litsea euosma w. w. smith
maintenance outage
Manja(Mania)
mercuryresistant microorganism
Minicall.
multi-threadeds
mushbite
net inventory
oeconomi
oncogene(onc)
operating cash balance
osteogenic tumor
overlapping toes
parathyroid hormone-like peptide
patternize
Paxico
penicillinfast
phosphate capacity
polyurathamc
print
progresoes
qurushes
rastellus
rayleigh instability
record storage cell
red lemonade
relative color value
rice bran oil press
Rolling release
ruthenic oxide
sale on type
scale peripheral canals
Sedazil
sight leaf
specific indicator
spittlebug
stabilise
study guide
subcomplex
supergirls
supratemporal line (or supratemporal canal)
surfacing and boring machine
technical supplies
ten-dollar
theory of natural science
thermodynamic restriction
time division color television system
tin-protoporphyrin
unbrigaded
unit-frame
urban historical geography
wardrop's onychia maligna disease
work one's will upon someone
yellow-bird