时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
aither
anisate
anoysance
biomonitors
biplumbic
bisarylated
blockade and embarge
brake moment
Burdiehouse limestone
calling trace
coacervation dyeing
come into existence
commercial access provider
compacted sub-soil base
course change index
crippling load
culmina
cytobiologist
decampments
decides upon
detokenization
deuteranoid
direct-contact heat exchanger
disinthrall
distichophyllum maibarae
diversifier
double strength glass
dursun
Dysecdysis
ellipse of concentration
empty nests
fays
fibrillated strand
flatcap
friendship benches
frigatebird
fur beetles
glenarden
goat-milk
granulation tumor
gun-cooling lines
Haller's rete
heliangine
high voltage source filter
horizontal tailplane
hydra (ydra )
hypercolour
Hövsgöl Aymag
in progression
indirect humidifier
keep their head above water
kid brother
lamb reverse
long draft spinning
midday prayer
middling particle
monometallic standard system
moulded steel
nulli-tetrasomics
oded
ovulariopsis ampelopsidis-heterophyllae
Panpipes
passenger ship subdivision
pemmicanized
photon drag photodetector
planktologist
platelet agglutination
record breaker
relative transmission level
rhytidocarpous
right hand plough
section dividing
self-reformings
sermocinators
ship auger
Small Holding Act
software network design
spinmeisters
stirred yoghurt with fruits
straight pedicellaria
straightly travelling s/r machine
supersampled
Synandon
synthetic inorganic pigment
the competition
thou mayest
three-way bulb
ultima ratio regum
universal potentiometer
vaporizing burner
vena ulnariss
video equipment
waiting period
wallaby bush
warangalone
warrenage
well-browed
wind resistance loss
worst-affected
wriht
Zehlendorf