时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
abetments
accreased
acetylene generator
age-diffusion equation
agricultural mortgage corporation
appeal against finding
Asher ben Jehiel
automatic transmissions
Baker L.
baseline technique
biovailability
boric acid precipitation
brake-rod yoke
carbon seal ring
carmine-reds
case value
CB (common base)
cement-solidified waste
centesimi
chips off
control cylinder gasket
crureuses
Cyclobalanopsis phanera
digital compensation
direct trusts
doges
EO
field-intensity meter
garnierite deposit
generator of an Abelian group
Gros I.
group event
haemlymph
hanback
hempen necktie
Hogg
holder of a title
hydrostaticians
IBTCs
icerd
imron
incoherent circular source
interrupted imitation
it would be wise to
jersey i.
juristal action
krementz
Kullu District
La Ferté-Gaucher
lagging phase angle
Land it in the Hudson
lentivirus bovine immunodeficiency virus
Leptospira interrogans
littoral belt
logical diagram
lophophoral arm
lower accumulator
maktoums
mass production
measurement of cost expirations
method of periods by area
nansen ridge
nyctophile
oceanographic factor
Pattada
Penuba
peroneal communicating nerve
phymatic
physarum bivalve
pinhole plotter
Pipa pipa
podcats
Pointe-à-Maurier
postillion
pre-palletized cargo
predicably
pristanic
Pseudoleucolpesis
pulp cleaner
risamicin
sahour
Saurat
Schiff's test
seed-coat
selected subexpression
senior thesis
Sieroszewice
soppier
speak ingly
species diuretic
Spiracyn
teaching evaluation
telethons
tetrangomycin
time of equilibrium
tube-type heating furnace
vacuum-stable
volume current density
vortex-bed
vps vacuum pipe-still
Welsh Office
whammelled