时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
abraided
accidental cause
Acrylic Displays
AIMDD
aleister
amiable compositers
Ammannia arenaria
anticoincidence impulse
axe murderers
back-up roller
bargenette
basalt-pumice
bedaggled
beriya
bestretched
boring for shafting
capra falconeri chialtanensis
conserved vector current model
crescent euphorbia
Cupilifeous
cuprifluoride
declaration form
denye
deverall
direct current source
drive to drink
Dungeon Tan
edison cell
electrical bandspread
elvire
emulsion particle
false step
fan-coil unit with single coil
faucet water purifier
FCPV
feeding leg
flexuously
flexure strain
flidged
foil detector
foul papers
gas cyst
grumous
gynecological suture needle
hammer shop
Huskin
identification of structural system
Iggesund
individual instruction
infant deathrate
interim position statements
interscribed
ionescus
mayagila
memory molecule
monandrian
multipurpose research vessel
musculus rotator
out-opening window
Owentown
pagumas
pilgrimised
pistol-shot pulse
ploegsteerts
Polar Record Glacier
possesser
potentiometric measurement
pressure - sensitive adhesive
proper scale
qaris
quick ear
quintom
Ranterism
resource hierarchy
retrogasserian neurotomy
ruddocks
sacres
schismate
screw elevator
second-order hexagonal dipyramid
sequestration cyst
shellfish-algae intercropping
simulatios
staining contrast method
stowers
sucede
super standard
tashysterol
telephony-over-cable
tighten sth up
toastlike
Tomtor
trichlororesorcinol
ultra right
Unamoritized
under specified conditions
vapo(u)rizability
well-pleased
white-elephant
Zadīān