时间:2018-12-02 作者:英语课 分类:纯正地道美语


英语课

Daily Life - Hotel Upgrade


A: Good afternoon. What can I do for you?

B: I’d like to check in please. I have a reservation under the name Anthony Roberts.


A: All right R.O.B.E.R.T.S... Oh, Mr. Roberts we’vebeen expecting you& and here is your keycard to

the presidential suite 1.

B: But there must be some mistake; my reservationwas for a standard room.




A: Are you sure? Let me double check .

B: Yeah&Here, this is my confirmation 2 number.


A: You’re right Mr. Roberts, there seems to be a mixup,unfortunately we’re overbooked at the moment.

B: So..


A: Not to worry. We’re pleased to offer you a complimentaryupgrade.

B: Presidential suite baby!


Key Vocabulary

check in :register at a hotel or airport

under the name: name used for the reservation

 



1 suite
n.一套(家具);套房;随从人员
  • She has a suite of rooms in the hotel.她在那家旅馆有一套房间。
  • That is a nice suite of furniture.那套家具很不错。
2 confirmation
n.证实,确认,批准
  • We are waiting for confirmation of the news.我们正在等待证实那个消息。
  • We need confirmation in writing before we can send your order out.给你们发送订购的货物之前,我们需要书面确认。
学英语单词