宾馆用语：销售（三）
英语课
15、In our hotel we don't accept tips.
我们饭店是不收小费的。
It's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而，还是要谢谢您。
16、I'm afraid you'll have to pay for the damage.
您必须赔偿。
17、Thank you for telling us about it.
谢谢您告诉我们
I'll look into the mater right away.
我马上去处理这件事情。
18、I assure 1 you it wont 2 happen again.
我保证此类事情不会再发生。
19、Please don't worry, sir （madam）.
先生（夫人），请不必担心。
I will send someone up to your room right away.
我马上派人到你的房间去。
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收听单词发音 1
assure
vt.使确信；向…保证，使有保证
参考例句：
The only ladder to assure success is to work hard.确保成功的惟一途径是刻苦努力。
I assure you that she can be trusted to do the job.我担保她能做好这项工作。
2
wont
adj.习惯于；v.习惯；n.习惯
参考例句：
He was wont to say that children are lazy.他常常说小孩子们懒惰。
It is his wont to get up early.早起是他的习惯。
vt.使确信；向…保证，使有保证
- The only ladder to assure success is to work hard.确保成功的惟一途径是刻苦努力。
- I assure you that she can be trusted to do the job.我担保她能做好这项工作。
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宾馆用语