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A Beautiful Trap英语话剧剧本 by Ms. Lu Ying-Hsiu? 盧盈秀 两位女大学生出去找兼职,却被欺骗。 Cast Gwen: Senior high school student Rita: Mom / Customer A Fanny: Waitress Ivy: Gwens friend David: Father / Customer B Willie: Bo

发表于:2018-11-29 / 阅读(129) / 评论(0) 分类 英文剧本

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(168) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(146) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(68) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(60) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(78) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(189) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(113) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(106) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(76) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(82) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(56) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(61) / 评论(0) 分类 礼节美语

Dialogue 5 GETTING SOMETHING FIXED (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometime

发表于:2018-12-27 / 阅读(122) / 评论(0) 分类 听力每日练习

CPU central processing unit Cross Connect 1.in a premises distribution system, equipment used to terminate and administer communications circuits. In a wire cross connect, jumper wires or patch cords

发表于:2019-01-03 / 阅读(63) / 评论(0) 分类 电信英语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(160) / 评论(0) 分类 高中英语人教版高二

A: When you insured your car, what kind did you buy? B: I decided to buy from GEICO. A: What influenced your choice of companies? B: I looked at the customer satisfaction rating of the company. A: How did you figure out what services to buy? B: Every

发表于:2019-01-15 / 阅读(60) / 评论(0) 分类 英语情景对话-买车

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(84) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(99) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(57) / 评论(0) 分类 英语听力练习题
学英语单词
a. interossea dorsalis
ability grouping
activity unit
allolactose
altissimo
Amphidiscosa
analog-digital-analog converter system
apple-polish
Aystetten
BART Bay Area Rapid Transit
Batroûn
bietaserpine
branch telephone office
Captain Scott
carbamase
carreon
CLR(clear)
coions
cross toe pointing forward standing
cup vertical spindle winder
da-na
diaminobenzidine tetrahydrochloride
dictagraphs
dirking
disaffirmances
disk attrition mill
dyssophotic zone
electrotonous
Embedded Ethernet
endgates
energy storage systems
enucleated
eustachian orifice
exhaust heat recovery boiler
family enterprise
floating dry dock machinery workshop
fothergilla
froth liquid vessel
gleimous
gleisoil
goes so far as to
graecas
Half astern!
have a nice day
hierocrats
Horem
huberate
Imacill
imuracetam
in midstream
joroslav heyrovskies
jugglings
keratouveitis
Laycock overdrive
Le Fort's fracture
leguminous crop
limestone ripper
machine-oil
maple-like
Marshall-lerner condition
mechanical vertigo
mentha camphor
mm. intercostales interni
Monesterio
nervus zygomaticus
oil cooled turbogenerator
parthanatos
partial internal water recirculation
pediculosis
peeling method
per curiam
person in distress
physical development proposal
polluted sea water corrosion
poor stop
processor time
progression average
radar assisted pilotage
Ramanuja
rhombiferan
rickettsial
rotating joint
scrape acquaintance
SDR (sodium D2O reactor)
slack of finance
sonogram
spring drafting
State Services Commission
storage density
subcinctoria
thin gate oxide
tin-roofed
tophamper
Totril
unmaze
unwarmed
uretero
valve end
valve refacing machine
vestibule dock
whiffle