听见英国 UNIT 12 LISTENING 3 Retuning Goods for Refund 要求退货
LISTENING 3 Retuning Goods for Refund 1 要求退货
Vocabulary
接下来听到的对话中，用到了1~5 所列出的单字和片语，请从（A）~（F）中选出意思最接近的选项。
1. realise (A) It’s disappointing.
2. instead (B) to give back money
3. That’s a pity. (C) to notice
4. refund (D) In the place of something previously 2 mentioned
Listening Warm-Up
请根据对话内容，选出一个正确的答案。
Where is this conversation being held?
(A) At a baby clothes shop
(B) At a paint shop
(C) At a bank
Task 1
下面列出的单字或片语，如果有在对话中出现，请在前面打勾做记号。
_____ item
_____ girl
_____ pink
_____ wrong size
_____ 90cm
_____ the same colour
_____ return
_____ refund
_____cheque
_____bank
_____receipt
_____credit card
Task 2
请根据对话内容，判断下面句子是否正确，如果符合对话内容，请在T做记号，如果不符合，请在F做记号。
1. The customer bought a clothes sized 90cm for her baby yesterday.
2. The customer was looking for a pink baby item.
3. The item the customer wanted was there but in a different colour.
4. The customer wanted the refund in cash.
5. The customer showed the receipt 3 to the shop assistant.
Task 3
下面是对话一开始的部分， 请再听一次对话，在空格内填入遗漏的部分。
Shop Assistant: Hello. How can I help you?
Customer: Urm, yesterday, I bought this item here but I realized it’s the _______for my baby. I was looking for _____________but I couldn’t find one in the ___________.
Urm, if you’ve got this ______________one in the __________________, I’d like that _______, please. Could you possibly look for me?
SA: Sure, just a moment please.
- They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
- We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。
- The bicycle tyre blew out at a previously damaged point.自行车胎在以前损坏过的地方又爆开了。
- Let me digress for a moment and explain what had happened previously.让我岔开一会儿，解释原先发生了什么。