时间:2018-11-30 作者:英语课 分类:英语专业四级听写


英语课
Passage 32
Making a Complaint
Complaining about faulty 1 goods or bad services is never easy. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right.
Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt 2 you may have. In a small store the assistant may also be the owner so you can complain direct. In a chain store, ask the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later. If you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt number, but you should not need to give receipt or other papers to prove you bought the article. (164 words)


1 faulty
adj.有缺点的;有错误的;不完善的
  • This faulty connection is the source of the engine trouble.这种错误的连接法是引擎出毛病的原因。
  • The plan is faulty in every respect.无论从哪个方面来看这项计划都不完善。
2 receipt
n.收据,收条;收到,接到
  • We are in receipt of your letter of the 10th.我们收到了您十日的来函。
  • I asked for a receipt.我要一张收据。
学英语单词
alphaeus
audiofrequency meter
berti
category of vessel
cetoniidaes
closed-loop telemetry system
coinstantanean
compoundness
conformal gravity
conical seat nozzle
cross-arm
crystal loudspeaker
cute
demand quantity
diversiphiles
Eames lounge chair
earth loop
education u.s. copyright act
european swifts
floury potato
Flowery Kingdom
general-purpose control system
Gepatsch, Speicher
Great Budworth
Greec
hanft
hapned
Holy Mother
hopping john
horsetail lichens
imprisonment with suspension of sentence
initial potential flowing
inlaced
intale weight
jetadmins
kachauris
kirkland warbler
kunthianum
labourable
Likma
locatively
magnetically soft ferrite
Malimo machine
matrix graphite
mini rugby
nagyagites
Nazko R.
nebracetam
neuromechanically
Newman algebra
nonontological
North Atlantic Radio-Telephone
nucleates
obligatoriness
oil off
orange leaf disease
oxidation semiconductor
pay full value for sth
peculate
pine siskins
PMSL
policedog
protferriheme
pythmic
radiculomyelopathy
raffles
rarefied hypersonic aerodynamics
rentes
resistivity prospecting
rifampicins
rotary locking spring
Rousseauean
run-time data area
sales-driven philosophy
salinity gradient energy
seismic recorder
semicopes
skin glands
skin sarcoid tumor
slab heating
special bill
Spitskop
squeezing tube
stayes
Stria longitudinalis lateralis
technoerotic
telemechanisms
ten-ton
third stage of labo(u)r
thrombophlebitides
to squeeze out
top-lines
training expense
transinterhemispheric approach
Transjordanian
trasal glands
triphenyl orthoformate
tyre-chain repairing pliers
UNPUB
velocity of wave propagation
Visoderm