时间:2018-12-18 作者:英语课 分类:英语作文


英语课

 抱怨投诉便条


(关键词complain, dissatisfaction)
a.抱怨投诉行为
b.投诉内容具体描述
c.要求弥补纠正赔偿
d.抱怨投诉者对弥补纠正赔偿等的敦促或威胁
套句:
行为描述I’m writing to bring your attention to the problems I have had with …Here’s the problem…
解决方式的要求:It would be very kind( considerate) of you to…address this problem soon. / take steps to rectify 1 this situation soon. / turn it down a little? /
敦促或威胁: Frankly 2, I really can’t put up with the situation any more. You must rectify the situation, or I will take it to the court. / If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
范文:
April 20,2008
Dear Sir or Madam,
              I went to your store to buy a Radio watch last Sunday. When I mentioned the high price, the No. 5 saleswoman replied in a sarcastic 3 tone, “You can go ahead and buy a cheap fake from other stores”. She didn’t know how to treat a prospective 4 buyer! I hope you can improve your service and give me a face-to-face apology. My telephone number is 010-12345567.
                                                                                                                                                       Sincerely yours,
                                                                                                                                                                          Amelia

1 rectify
v.订正,矫正,改正
  • The matter will rectify itself in a few days.那件事过几天就会变好。
  • You can rectify this fault if you insert a slash.插人一条斜线便可以纠正此错误。
2 frankly
adv.坦白地,直率地;坦率地说
  • To speak frankly, I don't like the idea at all.老实说,我一点也不赞成这个主意。
  • Frankly speaking, I'm not opposed to reform.坦率地说,我不反对改革。
3 sarcastic
adj.讥讽的,讽刺的,嘲弄的
  • I squashed him with a sarcastic remark.我说了一句讽刺的话把他给镇住了。
  • She poked fun at people's shortcomings with sarcastic remarks.她冷嘲热讽地拿别人的缺点开玩笑。
4 prospective
adj.预期的,未来的,前瞻性的
  • The story should act as a warning to other prospective buyers.这篇报道应该对其他潜在的购买者起到警示作用。
  • They have all these great activities for prospective freshmen.这会举办各种各样的活动来招待未来的新人。
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