时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
.fcd
acute polioencephalitis
adventitious moisture
Ajuga reptans
albumensac
aldair
angiopteris evectas
autoxidised
avidness
badger hair
be in twenty minds
beer wort
bleeding point
bulk discount
cascaroside
chroniclist
Clarke's Third Law
closedcycle
completely fermented wine
core barrel cent(e)ring pad on internals support ledge
coupling head
crude oil paraffin base
cut off interval
darwin theory
Diapax
disarranged sentence test
double-flow turbine
ecclesiasticall
emulsion breaking
equilibrium contact stage
Erkersreuth
Escalona del Prado
fault earthquake
field telegraph
flap sb in the mouth
floquet's periodicity theorem
frumunda cheese
function word
ginned up
gorn
gram-scale
have a handle on
Hebbronville
heliocentric parallax
house-head
Identikit picture
intraconference
inventress
land of the golden fleece
lars-erik
letterpressed
link line equipment
low velocity layer
magneto strictive transducer
merchantable height
Mucoreae
Mwewe
natural-ingredient
nosek
odor nuisance
oil-soluble dyestuff
organomercurial transformation
painted nettle
patsys
PAW/LAP
pedipulator
penny dreadfuls
permanent-magnet-coil instrument
petardeers
piezochemical
Praetiglian
pump for mortar transmission
punishings
Quanil
reflecting boundary
religious views
riedinger
romancical
sampingerror
San Salvatore Monferrato
sea-beach placer
seafoam salad
smoke box front sheet
speed board
tachycardiomyopathies
taphocoenosis
tele-sale
ternary pulse code modulation
three-quarter brothers
tissue processing
trade off study
transfer handling gear
transmit joint
traumatic brain injury
unassaulted
vapor trails
Vasorbate
w.w.i
wind-wave tank
winged pigweed
wire man