时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
abrasion test of lubricant
absolutely additive set function
action-packed
Ad-conductor cathode
asynchronous measurement
atoles
badamsha (batamshinskiy)
best variety to be grown in a given region
biconstituent
boiler water evaporator
branch current vector
braunbeck
Bukit Mertajam
buried aureole
by the quart
carpet runner
cholelithic dyspepsia
chrysolophuss
cololabis saira
conventionists
cooperative buying
corpus amygdaloideum
dapsone tablet
depressionless
desert wind squall
Dick Cheney
donbassite
double worsted
elaunon bipartitus
elegises
Ewenni
Exton's quantitative reagent
ferro-electric transformer
five way mechanical lubricator
fleetly
fnrfuryl trimethylammoniam iodide
fp.
Fragaria chiloensis
genus laminarias
get a good scolding
gump-stumps
high cost
hou ti y?eh
hydraulic braked vehicle
income produced
induction logging
initial property
joltless
Khwarshi
lactogenic hormones
lagenae
lca
letting go
lithium monoborate
lizichev
lndian turnip
magneticcore
make our peace with
merolidine
murali
musculi corrugator glabellae
mynott
myripristis murdjan
nature and flavor
nephila pilipes
on the rolls
papaya whip
Pohle air lift pump
porcelain-clad type current transformer
posterocluspon
pyrone carboxylic acid
Quitman County
rear beam
reverse visual angle
Rhododendron ellipticum
searment
Single Liability System
single mode connector
spiritual experience
statelier
STDT
sub treasury
Synagrops bellus
tail bay wall
Tarims
tashmitums
teaselled
technetium-99m
telish
tin-pan
title entry
town walls
treel
uncertain interpretation
venae metacarpeae dorsales
volatile oil reservoir
Vroomshoop
weak caustic solution
West Wellow
ziega
zigzag intermittent weld
zoma