时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
Abu Kū'
acetate of amyl
aminase
analyzing data
assembling work
automatic unloading
avoirdupois ton
bat-fowlings
be accordant to
brake repair room
burnas
Cameron Bridge
cargo port
cathodophosphorescence
cettia fortipes robustipes
coating of tongue
Colles' fracture
compositional petrology
contractual saving
control fitting
demogram
desulfuring
dimesylmannitolum
dynamic conjugated beam
electro-enterostomy
emissiontype tube tester
Esnes
ethyl peroxide
Euzoniella
fanboyism
feathermation
fibulare
filmon
financial executives institute
FLTS
focal cellular infiltration
folk crime
framed up
fulum
gofman
Government supervision
ground thread
hipponix foliacea
hopper boat
hyperplasmia
ice deviation risk
immersed
incoming particle
instils
interrupt acknowledge cycle
ion-adsorption type rare earth ore
Julidae
Kehlbach
legal heir
linked rate
longingly
lotus poud
megacinogenic strain
mode, normal
Monterrico, Vol.
multipoint attachment
musculus sternocleidomastoideus
myeloneuropathies
mystagogies
neural network model
nutrient requirement of swine
omnibus account
open distributed processing
organic binder
outfinds
oxide ore
pedal off
pentadome
phenolphthalins
Pisang, Pulau
pocked
political psychiatry
pollution of river
position-sensitive semiconductor detector
predacean
pregnancy associated with cardiac disease
pressing pain
quamassias
re-aerate
reactor (pressure)vessel
savesegment
self-tangency
selfimportant
sialrock
sky brightness
split-fall system
spray type cooling
ST_having-and-owning_having-in-your-hands
structural plain
subepidermal tissue
Tanoudert
task-centered
trading spot
undiess
United States Steel Corporation
ventilated rediator machine
xiang-huo