时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
agrammatical
agriculturist
all-electrostatic tube
apx.
arbitrage fund
ass hide gelatin
baader-meinhof
back-slappery
benzyl ether
bills of material
bottom clay
Brevicidin
Bronchus lobaris inferior sinister
calyculin
cantilevered
chick-pecked
clayborne
combined tools
connector switch
connotative definition
countermesh
dnockout pin
down at the mouth
Eigenrieden
En-rogel
erehwon
facility layout
finishing condition
fleet-of-foot
forthrightness
fossiled
fried prawns in shell with tomato sauce
Gadafi
gasoline vapor
general-purpose overhead crane
good old
gornard
headresses
hearth layer for sintering
high-limit of tolerance
hosetails
hot fixing
hydrochlorates
immigration-control
in a heartfelt way
infectious lymphocytosis
interrogation of witness
intrasporal
irregular heartbeat
isothermal curves
Izyumovka
jogger's toe
kluane
Laocius
laswell
leather flap roller
levelising
Loloka
macrocytic cell
matres
meramec
micro morphology analysis
minoritarian
moden
Mouseron(Moeskroen)
movable electronic mark
nanosity
notations for the representation of the decimal digits
pachytene stage
Penmorfa Beds
postludes
procedure descriptor
protect from light
pushing weeder
Pākpattan
queenss
reactive hyperemia test
reconstruction of facecontour
reversed nested logit model
search and rescue using satellite
secanos
solvent hopper
sonar pinger system
SP logging
spot jammer
standard rated power
stationary sandslinger
three-leg sling
tool-based programming environment
toss cookies
transfer vouchers
triple-clamp
turbiner
ulodendrons
undrained condition
unequal powder distribution
Wajima
well - off life
wide target population
Windows PowerShell
word-oriented machine
zis