时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
3-nitro-4-aminoanisole
advaunce
ahyperlipoidemia
amortization of premium on bonds purchased
arr
at the scene
atelo-encephalia
bitrochantelic
brave oneself
British preference tariff system
canot cycle
catchment area survey
central air-conditioning system
chavicic acid
colocates
cough syndrome
cryptoprocessors
CSD (core shift driver)
daba
delivery ship
deusex machina
earth resistivity surveying
epilamellar
extra thin fine thread small heagonal nut
findia
first-unit
frequency-selective fading
high-strung
hit ... between the eyes
howses
infrared emissivity
insolvently
interclerical
intersigmoid hernia
inwicking
jointless track
kenny g
key holes
kusarigama
labor-market
Latreillian
Lomatogonium rotatum
lotuslands
m-b-a
maximal submodule
moini
moroso
multuous
neomonoceratina brevicula
nickel white iron
nondisjunction gate
o-bromophenyl p-toluene sulfonate
Ordosia
output record character set
oxcarts
Oxford Group
oxido-
peak average ratio (par)
phalli
Phlojodicarpus villosus
pipeline data hazard
pressure-arresting points
print circuit
print miss
professorail
Pyridene
quality restrictions
record-oriented file
render bill
sacculation
Salinas, B.das
Sarracenia flava
second-division
separated exciting
shopfitting
shrimp toast
sinum javanicum
Sioni
skew derivation
soft-ground
solennial
stale taste
sub-rectangular
swallowtail
syndrome of spleen failing to manage blood
take something as it comes
temporary register
tenancy in perpetuity
teologia
tetelette
that much
transvestitisms
Twenty three skidoo
ultraviolet alpine sun lamp
unabridgeable
unendurability
veno-occlusive disease of the liver
Vermelho, R.
vibrating beam
warn someone off
wondersome
zakouskas