时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
Abā Sa'ūd
accout in balance
asymmetrical polyphase
backstrokers
bathmophobia
Boord olefin synthesis
brent-geese
bromotrifluoromethane gas system
buoyancy production rate
cains minor
canonical resolution
cherli
chuckster
ciccotti
collection of random event
community welfare department
community-wide
commutation of penalty
continuous games
cornfield meets
cullion
curlewis
Dadafui
de-aerator
diaecious
dilater
disrecommending
drive sale
enabling
ENDFILE statement
ethylene oxide
finger steaks
gelong
global mode
gold on paper
graminicolous
halch
hot-pilot
hupple
hydromucker
Inarticulata
incarcerated individual
indoor hydro-electric station
interpenetrative
karrons
l'avantage
leucoblasts
limited war
LOGLAN (logical language)
macroscopic stability
Maria Island
MENUITEM
mesometanephros
microphoto-electric photometer
milgaard
mineral-bearing
moderate pruning
momentum integral method
monophasic action potential
moral norm
multi-stage volute pump
musculi thyreohyoideus
mz
native-like
non-adjusting blade
normal spectral measure space
oceanfronts
PINO (positive-input negative-output)
pioneer drift method
ploughed field
postprogram
pre-axal
precipitation ga(u)ge
predispersing monochromator
program termination processing
pseudo random numbers
public green space norm
Qing stone
quinet
reset signal
rudder deflecting rate
sandy silt of low liquid limit
skew jet type atomizer
sperchon uchidai
spleitis
stoneboat
sulphide sulfur
swordlet
symmetric parametric programming
terrace cropping
transcellular osmosis
trinchera
unmortgaged
unpunched
unwanted sound
vulnific
wall cress
Wilhelm screams
work-boat
wykes
xxviest
yirn