时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
absolute ethyl alcohol
acid hearth
adjust the difference
afrocarpuss
AG-5895
alloy photocathode
American lion
artemias
AT (auxiliary transformer)
bail you out
bar rolled stock sorting unit
bavaroys
belamcanda chinensis taiwanensis
between a rock and a hard place
bilateral loans
bismuth chrysophanate
bitogen
board and lodging expenses
bound to
cambridge transaction equation
celluslitis
Choledocho-duodenostomy
commutator brush
consecutive number
counites
crab steering position
current efficiency
directory member entry
disectomy
double rack manipulator
drainage by surcharge
drinking refusal
employed salvage
Enantiocladia
environmental protection law
equivalent roentgen
fan-leaf
fee simple estate
flip jump
front floor mat
gear compressor
generalized cohomology group
geochemical expoloration
gird yourself
go to rack and ruin
grabow
grit emission
hospitalizing expenses
linear phase distortion
Loxogrammaceae
LSVC
metaoperating system
methylthiocyanate
MINCJN
Minoinae
Mount Morrison
mulgara
n-p-n
Newman-Berger method
non retroactive
nonimmunosuppressive
nonjaded
old tin of fruit
olexy
Open Buying on the Internet
Open Graph
ortho-aminophenol
outlet triangle
party adjudged bankrupt
perforated false bottom
Phymatosis
plain flat strip moulding
point rating system
portlily
prospecting potentiometer
quatercentennials
red lead readymixed paint
reduction in cross-section
retention capacity
rock-ore
Rostovtzeff, Michael Ivanovich
salivating
semi orbit
sequential memory mode
shetland wools
snap back
sor-el
stable boys
stik
swi
the old master
theory of lateral folding
to adhere to...
tooth separator
trephiner
turning gouge
unfoot
vapor etched glass
weather adjustment device
window's base address
xerograms