商务英语情景口语100主题014
时间：2018-12-05 作者：英语课 分类：商务英语口语
英语课
Dialogue 1
F:Hello,welcome to prise star hotel.how may I do for you?
M:Hi,yes,I have a reservation.My secretary called and booked a room a couple of weeks ago,the reservation should be for a double bed,none smoking room.
F:And what name of reservation made under?
M:It should be under Steve Jhonson
F:Mmm,let me see,it seems there is no Jhonson listed a room for tonight,is there any other name that you reservation list under？
M:No,here is the confirmation 1 number,would that help?It is 898007,I had the room booked with visa cold card.
F:Ah,yes,here it is,you have a standard double room,non smoking on the 3rd floor,I just need to see some anditification and the credit card you booked the room with if you don’t mind.
M:Sure,here it is.would it be posible to check out and pay the bill in the morning,also,what time is brack served?
F:There is a continent for breakfast from 6:00am to 10:00am,is in the larby.
Also you can pay your bill in the morning,but we require a 20% depart it of front,but I can just keep a record of your credit on file.Ok,I’ve got you on set up if you could just sign here,and in a show here,here is your room key,anything else I can do for you?
M:Yes,could you call me a taxi please?
Dialogue 2
M:Excuse me,can you help me?I’d like to change my room if possible,I couldn’t sleep at all last night,the pepole in the room next mine were making a lot of noise,also if all the possible,I’d like the room doesn’t look at the street,between the noisy neighbor and high away outside,I didn’t sleep but wake.
F:I am so sorry to hear that sir,let me check and see what is available,what room,what room are you in now?
M:I’m on the 6th floor,room 698,I’v have many problems with that room,just this morning, I called someone up to 5th to assure the bathroom,it didn’t work,and it still doesn’t work.
F:Oh,dear, well,it looks likely we have a few room for available,can I put you into a room on 17th floor?it has a backhole and it doesn’t face the high way.
M:Ok,that would be very nice!What do I need to do for transfer?
F:Let me check you out of your old room,you have to sign here,and acknowledge 2 these changes and also the charges for your previous room.
Then I can hold you up to room 1780.
M:Mmm,I don’t think the charges are right,can you explain them please?
F:Hello,welcome to prise star hotel.how may I do for you?
M:Hi,yes,I have a reservation.My secretary called and booked a room a couple of weeks ago,the reservation should be for a double bed,none smoking room.
F:And what name of reservation made under?
M:It should be under Steve Jhonson
F:Mmm,let me see,it seems there is no Jhonson listed a room for tonight,is there any other name that you reservation list under？
M:No,here is the confirmation 1 number,would that help?It is 898007,I had the room booked with visa cold card.
F:Ah,yes,here it is,you have a standard double room,non smoking on the 3rd floor,I just need to see some anditification and the credit card you booked the room with if you don’t mind.
M:Sure,here it is.would it be posible to check out and pay the bill in the morning,also,what time is brack served?
F:There is a continent for breakfast from 6:00am to 10:00am,is in the larby.
Also you can pay your bill in the morning,but we require a 20% depart it of front,but I can just keep a record of your credit on file.Ok,I’ve got you on set up if you could just sign here,and in a show here,here is your room key,anything else I can do for you?
M:Yes,could you call me a taxi please?
Dialogue 2
M:Excuse me,can you help me?I’d like to change my room if possible,I couldn’t sleep at all last night,the pepole in the room next mine were making a lot of noise,also if all the possible,I’d like the room doesn’t look at the street,between the noisy neighbor and high away outside,I didn’t sleep but wake.
F:I am so sorry to hear that sir,let me check and see what is available,what room,what room are you in now?
M:I’m on the 6th floor,room 698,I’v have many problems with that room,just this morning, I called someone up to 5th to assure the bathroom,it didn’t work,and it still doesn’t work.
F:Oh,dear, well,it looks likely we have a few room for available,can I put you into a room on 17th floor?it has a backhole and it doesn’t face the high way.
M:Ok,that would be very nice!What do I need to do for transfer?
F:Let me check you out of your old room,you have to sign here,and acknowledge 2 these changes and also the charges for your previous room.
Then I can hold you up to room 1780.
M:Mmm,I don’t think the charges are right,can you explain them please?
1 confirmation
n.证实，确认，批准
- We are waiting for confirmation of the news.我们正在等待证实那个消息。
- We need confirmation in writing before we can send your order out.给你们发送订购的货物之前，我们需要书面确认。
2 acknowledge
vt.承认...的权威，告知，收到，报偿
- With so much evidence against him he had to acknowledge his error.在这么多的证据面前，他不得不承认错误。
- It is ungracious of me not to acknowledge your help.你大力帮助而我尚未表示谢意，十分失礼。