ESL Podcast 436 – Dealing With an Angry Client
时间:2019-02-05 作者:英语课 分类:地道美语播客
Shawna: Hello, Shawna Davis.
Monty: Hello, Shawna. This is Monty Lofti at BMC. I need to talk to you about our ad that ran in your newspaper yesterday.
Shawna: Sure, Monty. Was there a problem?
Monty: Yes, there certainly was a problem. Instead of the picture of our model, there was a picture of a dog!
Shawna: That’s awful! I wasn’t aware of the substitution. On behalf of the newspaper, I sincerely apologize for the error.
Monty: I don’t think you understand the magnitude of the problem. Our slogan is: “Look in the mirror and this could be you!” Now do you get it? Our store is a laughingstock!
Shawna: I can’t tell you how sorry we are for this egregious 1 mistake. We will certainly run a correction in tomorrow’s paper, and we will run a corrected version of your ad. That’s the least we can do. Is there anything else we can do to make amends 2 for our mistake?
Monty: Yes, there is. I’d like the person responsible to be called on the mat for this.
Shawna: Rest assured. We take this matter very seriously. We’ll find out who is responsible and heads will roll.
Monty: Good. That’s what I wanted to hear.
Script by Dr. Lucy Tse
- When it comes to blatant lies,there are none more egregious than budget figures.谈到公众谎言,没有比预算数字更令人震惊的。
- What an egregious example was here!现摆着一个多么触目惊心的例子啊。