06考研英语冲刺12大主题经典范文 11
英语课
Writing(2)
小作文
范文11：A Memo(备忘录)
To: the secretary
From: the manager
Xiao Zhang,
We have decided 1 to refund 2 the customer who had purchased a flawed product from our company. Please write a letter to him informing him of our decision and arrange for him to get the refund.
Since the quality of our product and service is vital to the well-being 3 of our company, any complaint from our customers must be heeded 4 immediately. You did a fine job by telling me duly. Thank you.
Manager Li
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收听单词发音 1
decided
adj.决定了的，坚决的；明显的，明确的
参考例句：
This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
2
refund
v.退还，偿还；n.归还，偿还额，退款
参考例句：
They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。
3
well-being
n.安康，安乐，幸福
参考例句：
He always has the well-being of the masses at heart.他总是把群众的疾苦挂在心上。
My concern for their well-being was misunderstood as interference.我关心他们的幸福，却被误解为多管闲事。
4
heeded
v.听某人的劝告，听从( heed的过去式和过去分词 )；变平，使（某物）变平( flatten的过去式和过去分词 )
参考例句：
She countered that her advice had not been heeded. 她反驳说她的建议未被重视。 来自《简明英汉词典》
I heeded my doctor's advice and stopped smoking. 我听从医生的劝告，把烟戒了。 来自《简明英汉词典》
adj.决定了的，坚决的；明显的，明确的
- This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
- There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
v.退还，偿还；n.归还，偿还额，退款
- They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
- We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。
n.安康，安乐，幸福
- He always has the well-being of the masses at heart.他总是把群众的疾苦挂在心上。
- My concern for their well-being was misunderstood as interference.我关心他们的幸福，却被误解为多管闲事。