时间:2019-01-26 作者:英语课 分类:求职英语


英语课

   如今可是个商业发达的时代,但凡与国外公司有业务联系,就会有国际电话打到办公室里。那么,怎样得体优雅的转接电话、帮助树立公司的良好形象呢?给大家来几段对话实例,多加模仿和练习,功夫自然就有了。


  O=Operator 1, C=Chinese
  O: Is this the Silver Star Trading Company?
  C: Yes, it is.
  O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance 2 Department from a Mr. Robert of ABC Company in New York.
  C: From whom?
  O: From a Mr. Robert of ABC Company in New York.
  C: Thank you. Just hold the line, please.
  Several seconds later...
  C: Hello. I'm sorry but Mr. Wang is in a conference right now.
  O: Oh, is that right? When will he be free?
  C: Well, he'll be free around four o'clock.
  O: I see. Just a minute, please.
  Several seconds later...
  O: Hello. How about Mr. Peter Chen, then?
  C: Yes, he's here. One moment, please.
  Several seconds later...
  Peter Chen: Hello. This is Peter Chen speaking.
  O: Oh, Mr. Chen? Will you hold the line, please?
  Several seconds later...
  O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.
  Peter Chen: Thank you.

n.(机器、设备等的)操作员;电话接线员
  • He is a computer operator.他是个电脑操作员。
  • The telephone operator connected us.话务员给我们接通了电话。
n.财务管理,财政,金融,财源,资金
  • She is an expert in finance.她是一名财政专家。
  • A finance house made a bid to buy up the entire company.一家信贷公司出价买下了整个公司。
标签: 国际电话