时间:2018-12-02 作者:英语课 分类:英语情景对话-银行


英语课

A: What can I do for you today?

B: I have an issue.

A: What is your problem?

B: There were charges on my debit 1 card that I never made.

A: Do you have a statement for your debit card?

B: I do.

A: Which charges are you talking about?

B: It’s the last four charges.

A: We’re going to have to do an investigation 2.

B: Is that going to take long?

A: I’m not sure, but in the meantime we will freeze these charges.

B: That’s wonderful. Thank you.

 



1 debit
n.借方,借项,记人借方的款项
  • To whom shall I debit this sum?此款应记入谁的账户的借方?
  • We undercharge Mr.Smith and have to send him a debit note for the extra amount.我们少收了史密斯先生的钱,只得给他寄去一张借条所要欠款。
2 investigation
n.调查,调查研究
  • In an investigation,a new fact became known, which told against him.在调查中新发现了一件对他不利的事实。
  • He drew the conclusion by building on his own investigation.他根据自己的调查研究作出结论。