银行英语对话-Reporting Charges(2)
时间：2018-12-02 作者：英语课 分类：英语情景对话-银行
英语课
A: How may I help you?
B: I’m having a problem.
A: What problem are you having?
B: There have been charges made on my debit 1 card that I didn’t make.
A: Do you have the statement for your card?
B: Here it is.
A: What are the charges you’re referring to?
B: The last four charges on the page.
A: I’m afraid we’re going to have to investigate these charges.
B: How long will an investigation 2 take?
A: I honestly don’t know, but we will freeze payment on these charges.
B: That sounds absolutely fantastic.
1 debit
n.借方，借项，记人借方的款项
- To whom shall I debit this sum?此款应记入谁的账户的借方？
- We undercharge Mr.Smith and have to send him a debit note for the extra amount.我们少收了史密斯先生的钱，只得给他寄去一张借条所要欠款。
2 investigation
n.调查，调查研究
- In an investigation,a new fact became known, which told against him.在调查中新发现了一件对他不利的事实。
- He drew the conclusion by building on his own investigation.他根据自己的调查研究作出结论。