ESL Podcast 255 – Questions About a Product
时间：2019-01-11 作者：英语课 分类：地道美语播客
Paul: Could you help me? I have a few questions about this computer printer.
Clerk: Sure. I’ll try.
Paul: What I’m wondering is whether this machine can be used as a copier as well as a printer.
Clerk: Yeah, it can. This is a multifunction machine. It can be used as a printer, copier, and a fax machine.
Paul: Can you show me how that works?
Clerk: Well, it’s pretty straightforward 1. Just hook it up to your computer and you can use it like any other printer. If you want to make copies, just put your document on the glass or in the feeder and press this button.
Paul: That seems pretty simple. How do I use it as a fax machine?
Clerk: Just put your document in the feeder like you would for copying, but instead of pushing the “copy” button, press the “fax” button. Make sure it’s hooked up to a phone line, of course.
Paul: Okay. I think I’ve got it. Does this model come with a warranty 2?
Clerk: All of the machines made by this company have a one-year warranty against defects. If there’s a problem with it, the manufacturer will repair or replace it.
Paul: That’s good. If I change my mind or decide it’s not what I want, can I return it?
Clerk: You can return the item for an exchange or a refund 3 within 30 days.
Paul: Is there a restocking fee?
Clerk: No, we don’t have a restocking fee. Just make sure you have your receipt.
Paul: I think those are all the questions I had. I appreciate your help.
Clerk: You’re welcome. Let me know if you have other questions.
Script by Dr. Lucy Tse
- A straightforward talk is better than a flowery speech.巧言不如直说。
- I must insist on your giving me a straightforward answer.我一定要你给我一个直截了当的回答。
- This warranty is good for one year after the date of the purchase of the product.本保证书自购置此产品之日起有效期为一年。
- As your guarantor,we have signed a warranty to the bank.作为你们的担保人，我们已经向银行开出了担保书。