时间:2019-01-01 作者:英语课 分类:地道美语播客


英语课

   Our company brought in a consultant 1 to do sales training for our store. For some reason, we’d been getting some complaints from customers.


 
  Consultant: My job in this training is to help your store improve its customer satisfaction, so that it can attract and retain more customers. When you interact with customers, you represent this store. It is very important that, from the get-go, customers are greeted in a friendly and positive way.
 
  Employee: Sometimes, people are really rude. They don’t even say “hello” back.
 
  Consultant: That may be true, but it’s still your job to make them feel welcomed. Each customer should feel that a salesperson 2 is attentive 3 and trying to meet their needs.
 
  Employee: Some of them don’t even know what they want. They wander around and waste our time.
 
  Consultant: Part of your job is to help them define their needs, offer them options, and lead them to a decision. I know that you’re not working on commission, but this is a very important part of your job.
 
  Employee: You mean I have to hold their hand the whole time they’re in the store? Who am I, their mother?
 
  Consultant: I can see that we have a lot of work to do. Let’s get started.
 
  Script by Dr. Lucy Tse

n.顾问;会诊医师,专科医生
  • He is a consultant on law affairs to the mayor.他是市长的一个法律顾问。
  • Originally,Gar had agreed to come up as a consultant.原来,加尔只答应来充当我们的顾问。
n.售货员,营业员,店员
  • A salesperson works in a shop.售货员在商店工作。
  • Vanessa is a salesperson in a woman's wear department.凡妮莎是女装部的售货员。
adj.注意的,专心的;关心(别人)的,殷勤的
  • She was very attentive to her guests.她对客人招待得十分周到。
  • The speaker likes to have an attentive audience.演讲者喜欢注意力集中的听众。
学英语单词
acid-test ratio
ahigh
arc suppressing coil
as crooked as a dog's hind leg
asswhore
automatic stabilizer
avoiding chord
azzones
ballsbridge
Bergatreute
biocapacity
bleached paddy soil
buckling criteria
Cimanuk, Sungai
closed grating
coefficient of utilization of useful capacity
colloidal fuel
colpeurynter introducing forceps
commodity producer
conductive band
convolation
cordons sanitaires
cross sell
dessicator
dicky-seat
Dmitrovsk-Orlovskiy
dominant laterality
double squirrelcage motor
ecological system
elevator apron
epimera
erysipelas gangraenosum
eschewal
Football's a game of two halves
forfending
formula plan
froben
genus limnobiums
glucoscilliphaeoside
Hall's anchor
hip line
homer a. thompsons
hydraulic-machinery
ignition-switch
input-output interface system
instantaneous center/centre of rotation
intrumental
isothymol
keyboard input
klepto
liver coccidiosis
log well
maritime law institute
mass-energy
mincer and bowl cutter
mode of transducer
Montils
multiethnic education
no-claim
nonresponses
one-hundred-dollar
passive infrared rangefinder
pedaling
permissible limit of vibration
personal contact
phospholipidomics
Photinia chingiana
phylum chaetognathas
Piggott
pinnatifid
posumbu
prosperoes
pseudotriton ruber
pyramid method of hull construction
pyrenophora japonica ito et kuribayashi
Ranella
reaming bit
rhyacophila formosana
ringal
screen house
searls
Semple treatment
sexidentate ligand
Sheykino
silicon impregnation
Soltvadkert
spermatorrheas
subspectra
syndesm-
Thal Des.
thixotropic hardening
thorup
three-membered
twin tail
two-track recorder
vacuum-gauge
Vallen
very low frequency band radiated field system
Vila da Maganja
vision signal
Wairio
wind measuring device