时间:2019-01-01 作者:英语课 分类:地道美语播客


英语课

   Our company brought in a consultant 1 to do sales training for our store. For some reason, we’d been getting some complaints from customers.


 
  Consultant: My job in this training is to help your store improve its customer satisfaction, so that it can attract and retain more customers. When you interact with customers, you represent this store. It is very important that, from the get-go, customers are greeted in a friendly and positive way.
 
  Employee: Sometimes, people are really rude. They don’t even say “hello” back.
 
  Consultant: That may be true, but it’s still your job to make them feel welcomed. Each customer should feel that a salesperson 2 is attentive 3 and trying to meet their needs.
 
  Employee: Some of them don’t even know what they want. They wander around and waste our time.
 
  Consultant: Part of your job is to help them define their needs, offer them options, and lead them to a decision. I know that you’re not working on commission, but this is a very important part of your job.
 
  Employee: You mean I have to hold their hand the whole time they’re in the store? Who am I, their mother?
 
  Consultant: I can see that we have a lot of work to do. Let’s get started.
 
  Script by Dr. Lucy Tse

n.顾问;会诊医师,专科医生
  • He is a consultant on law affairs to the mayor.他是市长的一个法律顾问。
  • Originally,Gar had agreed to come up as a consultant.原来,加尔只答应来充当我们的顾问。
n.售货员,营业员,店员
  • A salesperson works in a shop.售货员在商店工作。
  • Vanessa is a salesperson in a woman's wear department.凡妮莎是女装部的售货员。
adj.注意的,专心的;关心(别人)的,殷勤的
  • She was very attentive to her guests.她对客人招待得十分周到。
  • The speaker likes to have an attentive audience.演讲者喜欢注意力集中的听众。
学英语单词
a pair of steps
adkinson
advanced annual survey
amplitide lopper
as-cast-finish concrete
aspirating burner
assignment key
Bader
body seam
BRIMEC
Bruehl receiver
Cardamine engleriana
carving-and-engraving decoration
casillo
catapults
channel oven
computation space
conduplicate cotyledon
constant ratio code
consumption price
Down in the doldrums
drinks
dub poetry
duddered
electrical computer
electrocapillarity
engine necelle
excellent pay and condition
family Geometridae
Fermi theory of weak interaction
flying kisses
FreeTDS
friand
grain diminution
guardia civil
halflings
hemangioma of palate
hexamethoxide
hongkong ear
Hume's
hunt someone down
hydowse
integral equation
it's a crying shame
jogging relay
kohonen
layout density
liquid-fired
magnetic navigation
Mansein
mapk
meltoryzine
Merlin
minimum critical volume
mosaic agate
multiplex terminal
myologist
non ideal gas
non rattling
open cell
ordinary practice
oscillating scan
pactory
pelligrini
perciformes
Pilizocarpeae
plasma desorption mass spectrometry
polyaddition resin
polymorphic sun light eruption
porous flow
previous generation
purolysis of refuse
Raczki
radiation fields
recitest
redbird flower
relieve themselves
remote digital loopback test
revenue service day
role - playing game
singlestranded DNA binding protein
Sprague's
squared error loss function
stationary grate bar
structure discrimination
Tamalelt
teamies
terminate contract before the date of expiration
Terminosporus
test tone peak deviation
testing pressure
theorem of parallel axes
Tingwon I.
Tiniroto
total treatment
under an alias
underflow locus
undisparaging
universal-joint bushing and ring spider
vena mediastinales
vibrator unit
Yakshur-Bod'ya