时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
abrasion geomorphy
absolute terms
accident frequency
AET
Aletris farinosa
anterior cervical lymph glands
Atrichornis
be too familiar with
bean noodle
beta-Cystathionase
bilge timber
bite in early spring
bladesmiths
brogramming
bull daisies
busbar voltage
calculus felleus
calorific value at constant volume
celetoid
central artery of the retinas
chroma amplitude adjustment
circulation process
cold-roll steel sheets
complex exponential
core inlet flow rate
coryzae
cumulative comparison
Cymetox
damage damaged
derailments
diestro
exploratory grid
fat-storing of dermal dendrocytes
FDICIA
feeding method
fenestrel
fling the hatchet
Flower's Gove
geophysical investigation
gigabasidium
giro transfer
goldbricking
helical coil
hip socket
I did not bargain for that
inner ground
jukes
larssen
legal supplement
machinable
manual-switch storage
matteuccia struthiopteriss
message queue handler
monolinguism
most-watched
motivator
new points
non physical loss
Oestrogyl
orygine
over all
pedestal clipper
plytropic process
points towards
post-alveolar
prartition
precomposes
primary graphitization
queuing delay
residue disposal system
resistor housing
roller bit
rotor wing helicopter
rumrunner
settle an account
shuttle stabilizer
side couple
silica gels
snuffling
soil drainage
Spenitol
SRH
stomach greater curvature
stomach upsets
stonegate
streaming tape
swill out
test weld
that split the night
the economist
thionalid
time current method
tonsil retractor
triple-combo
turbine back pressure
Urinary Bladder Muscle Channel
urineless
variable mutual conductance tube
volatile rust preventive powder
withdrawal error
zymogenesis